Privacy & Cookie Policy

Clause 1 Scope & Data Controller Identification

This Privacy Policy governs the processing of personal data collected through the social gaming website, browser-based arcade titles, and digital services operated by ZestEnergy Ltd ("Company", "we", "us", or "our"). For the purposes of the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, ZestEnergy Ltd acts as the designated Data Controller.

Our registered corporate address is 4 Higher Swan Ln, Bolton BL3 3AQ, United Kingdom, and executive operations are supervised by CEO Giles Nicholson.

Clause 2 Categories of Information We Collect

We collect minimal personal information to provide a smooth, risk-free social gaming experience. Depending on your interactions, we may process:

• Contact Information: Full name and email address when you voluntarily submit inquiry tickets via our contact forms or subscribe to our newsletter.
• Device & Telemetry Data: IP address, browser type and version, operating system, screen resolution, referral URLs, language preferences, and interaction timestamps.
• Gameplay Progress Data: In-session game preferences, sound toggle settings, and high score records stored locally on your device.

Clause 3 Purposes & Legal Basis for Processing

Under the UK GDPR, we only process personal data when an established legal basis applies:

• Legitimate Interests: Ensuring platform security, diagnosing server anomalies, optimizing game load speed, and preventing automated bot abuse.
• Consent: Responding to user support inquiries and delivering voluntary email newsletter updates.
• Legal Compliance: Complying with regulatory obligations and age-verification protocols.

Clause 4 Cookies, Local Storage & Tracking Technologies

Our portal employs essential cookies and HTML5 Local Storage tokens strictly necessary for core site functionality. These small data files allow us to remember your volume preferences, active filter selections, and prevent duplicate notification popups.

We do not deploy intrusive third-party cross-site advertising trackers. You can adjust your browser settings to reject cookies; however, some interactive features may experience reduced functionality.

Clause 5 Third-Party Game Content & Iframe Integrations

Our portal embeds certain HTML5 social games via secure iframe containers from trusted game studios (including Famobi, Softgames, GameDistribution, Mascot Games, and Play'n GO Network). These third-party game engines may collect anonymous telemetry to render game assets, sync audio streams, and balance gameplay sessions.

We encourage users to inspect the individual privacy policies of these third-party game providers when playing their respective titles.

Clause 6 Google Play Store & External Platform Links

Our website highlights the mobile game Cluck & Road King with direct hyperlinks to Google Play. When clicking these links, you leave our site and enter the Google Play Store environment. Google LLC operates under its own independent Privacy Policy and Terms of Service.

Clause 7 Log Files & Technical Diagnostics

Our hosting web servers maintain standard system logs. These log files record HTTP requests, visitor IP addresses, user agent headers, and page error codes. This diagnostic data is utilized exclusively for server monitoring, network threat detection, and system optimization.

Clause 8 Data Retention Periods

We retain personal information only for the duration necessary to fulfill the specific purposes outlined in this policy. Support messages sent via the contact form are retained for up to 12 months following resolution. Server diagnostic log records are automatically purged after 90 days.

Clause 9 Data Security & Encryption Standards

ZestEnergy Ltd implements stringent physical, administrative, and technological security controls to protect your data. All web communication is encrypted using modern Transport Layer Security (TLS 1.3/HTTPS). Our servers are guarded by automated firewalls, rate limiters, and access control protocols.

Clause 10 International Data Transfers

If technical data or hosting nodes require processing outside the United Kingdom or European Economic Area (EEA), we ensure appropriate transfer mechanisms (such as UK International Data Transfer Agreements or EU Standard Contractual Clauses) are in place to preserve your data rights.

Clause 11 Your Rights Under UK GDPR

As a data subject located in the United Kingdom or EEA, you possess comprehensive statutory rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold concerning you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal records.
• Right to Restrict Processing: Request suspension of certain data processing activities.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing founded on legitimate interests.

Clause 12 Protection of Children & Strict Age Limits

ZestEnergy Ltd is strictly dedicated to adult social entertainment (18+). We do not knowingly solicit, collect, or process personal data from children under the age of 18. If you suspect that a minor has provided us with personal data, please contact us immediately so we may purge such records.

Clause 13 Policy Amendments & Updates

We may periodically update this Privacy Policy to reflect modifications in our game offerings, technological infrastructure, or statutory regulations. Any revisions will be published on this page with an updated "Last Updated" timestamp.

Clause 14 Privacy Contact & Data Protection Desk

To exercise your statutory data rights or ask questions regarding our privacy practices, please contact our Data Protection desk: