Responsible Social Play

Responsible Social Play

These are games, not gambling

The games on zestgameplay.com are free-to-play, demo-style social games intended for entertainment only. They do not offer real-money gambling, they provide no casino services, and they are not a gambling service within the meaning of the Interactive Gambling Act 2001 (Cth). Virtual coins are part of the games, have no cash value, and cannot be withdrawn, exchanged, transferred, or redeemed for money or prizes of real-world value. Nothing you do in these games can win or lose you money.

Practice or success at social casino gaming does not imply future success at real-money gambling. Real-money gambling works differently, involves financial risk, and is regulated separately in each Australian state and territory.

You must be 18 or over

This site is for adults aged 18 and over. We confirm age at sign-up and may ask for proof at any time. The same requirement applies before you follow the link to our mobile game on Google Play. If you share a device with someone under 18, sign out after playing and consider the parental controls built into your device or browser, or filtering tools such as Qustodio or Family Zone.

Playing in a healthy way

• Treat these games as entertainment, in the same way you would a film or a video game.
• Decide in advance how long you want to play and stop when you reach that limit.
• Take a break at least every hour.
• Play when you are rested, not when you are stressed, upset, or bored.
• Keep other activities in your week that have nothing to do with games.
• Never play to escape a problem — the problem will still be there afterwards.

Signs it may be becoming a problem

Free games carry no financial risk, but play can still become excessive. Consider whether any of these apply to you:

• you play for longer than you intended, most times you play;
• you think about the games when you are doing other things;
• you play instead of sleeping, working, studying, or spending time with people close to you;
• you feel irritable or restless when you cannot play;
• you hide how much you play, or people close to you have raised it with you;
• playing these games has made you curious about betting real money.

If several of these feel familiar, the support services below can help. They assist with gaming as well as gambling, and you do not need to have lost money to reach out.

Tools available on this site

• Session reminders: an on-screen reminder after a period of play that you choose, in Settings.
• Take a break: lock your account for 24 hours, 7 days, or 30 days. This applies to all games on the site.
• Self-exclusion: close your account permanently. Write to ZestEnergy@proton.me and we will close it and stop sending you marketing messages.
• Marketing opt-out: turn off promotional emails and on-site offers in Settings at any time.

These tools apply to your account on this site. Time limits inside our mobile game, and uninstalling it, are handled on your device and through Google Play. Android’s Digital Wellbeing settings let you set daily app timers.

Free and confidential help in Australia

Support is free, confidential, and available whether or not money is involved. You can speak to a counsellor 24 hours a day, every day of the year.

• Gambling Help Online — 1800 858 858, 24/7, national. Phone, online chat, email counselling, and self-help tools: gamblinghelponline.org.au
• Lifeline — 13 11 14, 24/7 crisis support and suicide prevention: lifeline.org.au
• Beyond Blue — 1300 22 4636, 24/7 mental health support: beyondblue.org.au
• State and territory services — Gambling Help Online routes you to the service in your state or territory when you call 1800 858 858.
• Support for family and friends — the same services help people worried about someone else’s gaming or gambling.

If you or someone else is in immediate danger, call 000.

Questions

Write to us at ZestEnergy@proton.me or use our Contact page. Our full terms are on the Terms & Conditions page and our handling of personal information is described in the Privacy Policy.